When my initial makeup artist canceled last minute, I frantically started to search for another company and came across Charlotte's company. From the first phone conversation, Charlotte was super accommodating and understanding about my situation and went out of her way to ensure that my needs were met (it was only 3 weeks before the wedding!). I was paired with Julia, who is absolutely incredible! Not only was she friendly and professional, but her work was fantastic. I wanted to still look natural with the makeup for my wedding day...and she did just that! I highly recommend going with this company and looking back at it I'm really glad my first makeup artist canceled!